Kekriya's Privacy Policy

Kekriya (kekriya.onl) is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting each user's personal information and privacy is a fundamental responsibility. This Privacy Policy ("Policy") applies to the Kekriya website, mobile app, and all associated services.

By using the Kekriya platform, creating an account, or accessing our services, you are considered to have accepted this Privacy Policy. Complaints raised without prior review of this Policy will not be entertained. We therefore strongly encourage you to read it carefully.

This Privacy Policy has been developed in accordance with Bangladesh's data protection guidelines and international best practices. Our primary goal is full transparency — so you can use Kekriya with complete peace of mind.

Under Kekriya's Privacy Policy, we collect various types of information. This data comes from three main sources: what you provide directly, what is collected automatically while you use the platform, and what is obtained through third-party verification.

• The information you provide at registration is the most critical — it is directly linked to your account.
• Some information is automatically collected through cookies and tracking technologies while you use the platform.
• You may be required to submit a copy of a photo ID for KYC verification.

Kekriya uses your personal information for a limited set of defined purposes. Under this Privacy Policy, we never use your data unnecessarily or process it for unauthorized purposes.

• Service Delivery: For account management, payment processing, and delivering your gaming experience.
• Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
• Contact: For sending important notifications, transaction confirmations, and support.
• Responsible Gaming: Detecting unusual betting patterns and providing the necessary support.
• Legal obligations: For meeting regulatory requirements and maintaining legal records.
• Platform Development: To analyze user experience and improve our services.
• Promotional Communications: To send you special offers and bonus information with your consent.

Your personal information is stored on secure servers. In accordance with Kekriya's Privacy Policy, we do not retain any data longer than necessary.

• All personal information is securely stored for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained for the period stipulated by financial regulatory guidelines.
• Once KYC document verification is complete, all document copies are deleted except for the minimum information required to be retained.
• For inactive accounts, data is reviewed after 2 years and any unnecessary information is deleted.

Kekriya never sells your personal information to third parties. However, in certain specific circumstances, limited data sharing may occur. This Privacy Policy clearly outlines those circumstances.

• Payment Processors: Payment service providers such as Mobile Banking, Nagad, and Rocket receive only the minimum information needed to process transactions.
• Technology Partners: Technology providers essential to platform operations — all of whom are required to comply with our Privacy Policy.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: Suspected money laundering or other illegal activity may be reported to the relevant authorities.

Kekriya uses cookies on its website. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: These are essential for maintaining your login session and ensuring security — they cannot be disabled.
• Functional cookies: Remembers your preferences (language, theme, etc.).
• Analytics Cookies: Helps us understand which pages are used most, so we can improve our services.
• Performance Cookies: Used to identify site performance issues and technical errors.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

At the core of Kekriya's Privacy Policy is the security of your data. We use industry-leading technology to keep your information protected.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Data stored on our servers is also kept in encrypted form to prevent unauthorized access.
• Two-factor authentication (2FA) adds an extra layer of security to your account.
• If a suspicious login attempt is detected, your account is automatically locked and you are immediately notified.
• Regular security audits and penetration testing are conducted to identify potential vulnerabilities.
• Staff access to data is restricted on a need-to-know basis — only those who require it can view it.

Under Kekriya's Privacy Policy, you have important rights over your own data. We respect those rights and make them easy to exercise.