Gaming is a source of fun — and Kekriya is always by your side to make sure it never becomes a problem. Our responsible gaming program ensures a healthy, happy, and controlled experience for every player.
Kekriya believes online gaming is entertainment — not a source of income. Responsible gaming goes beyond self-control; it's part of being mindful of your mental health. We want every user to play within their limits, enjoy the experience, and never hesitate to ask for help when needed.
Online gaming is growing fast in Bangladesh. With smartphones and internet access more widely available than ever, millions of people are turning to platforms like Kekriya for entertainment. In this environment, building a responsible gaming culture matters more to us than business. We don't just want to entertain you — we want you to be well.
On this page, you'll find everything about Kekriya's responsible gaming policy — signs of problematic gaming, how our protection tools work, and where to get help if you need it. All in one place.
Important: Kekriya strictly prohibits anyone under 18 from using the platform. Gaming is always meant to be fun — not a way to cope with stress or frustration.
Kekriya is more than a gaming platform — it's an effort to build a responsible community
It's not always easy to tell when gaming shifts from entertainment to a problem. Watch out for the signs below. Recognizing them isn't a sign of weakness — it's a sign of awareness.
If you notice 3 or more of the signs below in yourself, please contact us or take a temporary break from gaming.
You can use these tools directly from your account settings to stay in control of your gaming
| Tool Name | How It Works | Time Limit | Status |
|---|---|---|---|
| Deposit Limit | Set daily/weekly/monthly deposit limits | Active at Any Time | Available |
| Betting Limits | Set a maximum stake for each bet | Effective Immediately | Available |
| Loss Limit | Set a maximum loss limit for a given time period | Daily / Weekly | Available |
| Session Timer | Automatic alerts and logout after a set period | Per Session | Available |
| Cooling-Off Period | Temporarily Locking Your Account | 24 hours – 30 days | Available |
| Self-Exclusion | Permanently Removing Yourself from the Platform | 6 Months / Permanent | Available |
| Reality Check | Summary of gaming time and spending | Every 30/60 Minutes | Available |
To activate these tools, log in to your account → go to Settings → Responsible Gaming. Alternatively, contact our support team and the tools will be enabled within 24 hours.
Following these simple habits will keep gaming a source of enjoyment
Set a budget first: Before you start, decide how much you're willing to spend. Once you've reached that amount, stop — don't chase losses with more bets.
Play for entertainment: Don't treat gaming as a way to earn money. Think of it like watching a movie or playing cricket — it's entertainment, nothing more.
Respect your time limits: Decide how long you'll play before you start. Set a timer on your phone and stop as soon as it goes off.
Stop after a loss: Walking away after a big loss is always the smartest move. The thought of "just one more round to win it back" is exactly where the danger lies.
Spend Time with Family: Never let gaming replace time with family or friends. Healthy relationships are the foundation of a healthy mind.
Take a break: Take at least a 10-minute break every hour. Get up, walk around, drink some water — give both your body and mind a rest.
Our platform includes special features designed to keep your gaming experience safe
Our automated system detects unusual gaming patterns, sends instant alerts, and reviews accounts when necessary.
Log in to your account anytime to view your full gaming and transaction history. Track exactly where and how much you're spending.
You'll be notified instantly via SMS and in-app alerts whenever you're approaching a limit, running a long session, or showing unusual spending patterns.
All financial transactions are secured with 256-bit SSL encryption. Your bank or mobile banking details are never shared with any third party.
Odds, payout rates, and rules for every game are clearly disclosed. Hidden terms and misleading offers have no place at Kekriya.
Our customer support team is specially trained in responsible gaming. Feel free to talk to us about any concern — no judgment, ever.
You don't have to face it alone — Kekriya and expert organizations are here to support you
If you have any concerns about your gaming, our support team is available 24/7. Reach us via live chat or email.
The support team can also directly assist you with setting up Self-Exclusion or account restrictions — your request will be processed without any questions asked.
Gaming addiction is a mental health condition, and seeking professional help is completely normal. The organizations below offer free counseling and support:
Answers to the most frequently asked questions about responsible gaming